INFORMATION PRIVACY POLICY – MPC GROUP

Last Updated: November 15, 2025

Welcome to MPC Co., Ltd. (hereinafter referred to as “MPC”). We are committed to protecting our customers’ privacy and personal information in strict compliance with the Act on the Protection of Personal Information (APPI) of Japan and applicable laws.

This policy explains how MPC collects, uses, stores, and protects your data during the provision of recruitment, study abroad, and HR services.

1. Purpose of Collection & Use of Information MPC collects only the data necessary to serve the customer’s interests and legitimate business operations. Information is used for the following purposes:

• Application Processing: Handling procedures for recruitment, studying in Japan, job placement, and completing HR documentation.

• Customer Support: Providing in-depth consultation and answering inquiries before, during, and after service usage.

• Communication & Notification: Sending interview schedules, screening results (COE/Visa), invoices, contracts, and the latest recruitment newsletters.

• Financial Management: Debt reconciliation and processing secure payment transactions.

• Legal Compliance: Fulfilling reporting obligations as required by the Immigration Services Agency and Japanese authorities.

• Service Improvement: Analyzing data to enhance website quality and workflow processes.

2. Scope of Collected Information We collect the following information based on the voluntary provision by the customer:

• Identity Information: Full name, date of birth, gender.

• Contact Information: Permanent/temporary address, phone number, email address.

• Legal Documents: Data from Passport, Residence Card (Zairyu Card), ID card.

• Competency Profile: Degrees, Japanese language certificates, academic history, and work experience.

• Financial Data: Information required for financial proof or payment processing.

• Interaction History: Exchanges via email, messages, or meeting minutes with the company.

3. Security Commitment & Data Storage At MPC, information security is a top priority:

• Security Infrastructure: Data is stored on high-security server systems complying with Japanese information safety standards.

• Access Control: Only authorized personnel directly involved in the files are allowed to access the data.

• No Sharing Commitment: We absolutely do not sell or trade customer information with third parties for illegal commercial purposes.

4. Provision of Information to Third Parties Personal information is only shared in the following mandatory cases:

• Sent to educational partners (Language schools, Vocational schools, Universities), recruiting companies, or supervising organizations in Japan for file processing.

• Provided upon legal request from Courts, Police, Immigration Bureau, or administrative agencies.

• Infrastructure service providers (such as servers, payments) that have equivalent confidentiality commitments.

5. Retention Period Personal data will be stored for the duration necessary to perform the service or according to the retention period prescribed by Japanese Law regarding corporate records. After this period, data will be safely destroyed or anonymized.

6. Customer Rights You have full rights regarding your personal data:

• Request to access, correct, or update inaccurate information.

• Request to delete data or stop sharing with third parties (provided it does not affect ongoing legal processes).

• File a complaint if any sign of security violation is detected.

• 📩 Contact Channel: Please contact [Support Email] or Hotline [Phone Number].

7. IMPORTANT PAYMENT WARNING (Anti-Fraud) To protect customers’ assets and MPC’s reputation against fraudulent activities, we apply strict payment regulations as follows:

✅ ACCEPTED Payment Methods Customers must only conduct transactions through the following 02 official channels: 1. Corporate Bank Transfer:

• Account Name: MPC CO., LTD. (Must be the exact company name)

• Account Number: [Enter Account Number]

• Bank: [Enter Bank Name – Branch]

2. Cash Payment at the Office:

• Address: [Enter Office Address in Japan]

• Receiver: [Enter Authorized Personnel Name]

• Note: A Receipt with the company’s red stamp/signature is mandatory.

❌ UNACCEPTED Payment Methods MPC is not responsible if customers transfer money via the following forms:

• 🚫 Transfer to the PERSONAL account of any employee (including managers).

• 🚫 Sending money through intermediaries or brokers without authorization letters.

• 🚫 Sending money via apps/e-wallets outside the company system.

• 🚫 Handing over cash outside the company office.

Recommendation: Please verify information carefully before transferring money. If in doubt, call MPC’s official Hotline immediately for verification.

8. Policy Changes MPC reserves the right to update this policy to align with legal regulations and actual operations. The latest version will always be publicly posted on the website and is effective immediately upon posting.

9. Contact Information For any inquiries regarding the Privacy Policy, please contact:

MPC CO., LTD. (MPC GROUP)

• 📍 Address: Kohara Building Main Bldg, 1-11-10 Uchikanda, Chiyoda-ku, Tokyo 101-0047

• 📧 Email: admin@mpc-group.jp

• ☎️ Phone: +03-6285-0722

• 🌐 Website: https://mpc-group.jp/